Mental Health Resources for Staff

 Personal Counselling

Staff can access free personal counselling for themselves and their immediate families via an external provider, under HR provisions through the UNSW’s Employee Assistance Program (EAP) 

Unfortunately, CAPS is not able to provide personal counselling to staff; however, they can provide consultation to staff regarding management and support of students about whom staff may be concerned. Excellent online resources are also available to help staff recognise and manage students in distress or exhibiting difficult behaviour.


CAPS provide training and workshops for staff members to help them deal with someone in mental distress.

Managing students in distress

2-3 hour workshop conducted by CAPS psychologists for staff at UNSW. The program provides an introductory overview of how someone may present if they are experiencing problems with depression or anxiety. It includes information on how to recognise and assist a person who is crisis or at risk of self-harm and provides resources that can assist staff and students from within UNSW and the local community.  We encourage staff to become aware of relevant policies and procedures, both at the organisation and department level

Mental Health First Aid (MHFA)

A nationally accredited 12-hour training course, developed to help people provide initial support for someone with a mental health problem. Basic strategies for responding to a range of issues. MHFA training is based on the notion that mental health crises, such as suicidal and self-harming actions, may be prevented through early intervention with people developing mental disorders. If crises do arise, then members of the public can take action to reduce the harm that could result.  For more information about MHFA see the website: