• Before ordering goods your contact details must have been lodged with Anton Vogels in the BSB Store so that you can be immediately notified when goods are delivered.
  
  
• When ordering goods please ensure your contact details (name and phone numbers) are specified on all Order forms to aid in delivery. You must also provide an alternate contact person if you expect to be away during the delivery period.
  
  
• If you are expecting goods that require special handling you must notify the BSB Store beforehand.
  
  
• If you are expecting any temperature sensitive goods you must check daily to see if they have arrived - Anton will only refrigerate/freeze parcels if indicated on the outer packaging  ie. Anton will not be opening packages to check the requirements of individual items.
  
  
• For large deliveries, you must notify the BSB Store by email prior to delivery so that appropriate arrangements are made and to ensure sufficient space is available for the unloading.
  
  
• Couriers who use vehicles higher than 3.7 metres cannot go under the Samuels Bldg underpass. If you are expecting large deliveries such as fridges etc. please advise the company that vehicles higher than 3.7m cannot access the BSB Store. Large deliveries are best suited to an open tabletop truck otherwise hoisting difficulties may arise.
  
  
• All goods must be collected in a timely fashion and within 24 hours of your being notified of their delivery.
  
  
• No goods are to be removed from the BSB Store until they have been signed for.
  
  
• If parcels need to be returned, a 'Parcel Return Form' available in the store, must be completed for security reasons.
  
  
• Operating hours of the store are Mon-Thu 9am-1pm and 2pm-4pm, and Fri 9am-1pm only. No deliveries are accepted between 1pm-2pm.
  
  
• Goods cannot be collected between 9.45 and 10.05am during session due to congestion in the corridor by students waiting to enter the 1st Year Biology labs.
  
  
• Only deliveries addressed to the BSB store loading dock can be accepted. Therefore please ensure the delivery address is:

Biosciences Building Store,
D26 Chancellery Walk, via Gate 11 Botany St, Randwick
University of New South Wales NSW, 2052
AUSTRALIA